Call The Heater Leader® 1-800-835-4328
Go to homepage
Go to homepage
Call The Heater Leader® 1-800-835-4328

Three Ways
to Buy from Big Chief

BEST Built for How You Actually Work

Not every purchase is the same.

  • Sometimes you know exactly what you need and just want to check out.
  • Sometimes you want a second set of eyes before it ships.
  • And sometimes you need end-to-end support.

That’s why Big Chief offers three purchasing paths — so you can choose the level of speed and support that fits the situation.

Choose Your Purchasing Path

icon (2)

Instant Order

Fast. Direct. Confirmed Immediately.

When you already know the exact part and specifications, Instant Order gets you from product to confirmation with no extra steps. 

It’s the quickest way to place an order!

How it works
  1. Find the product 
  2. Add to cart 
  3. Check out 
  4. Receive immediate order confirmation
Best for:

  • Repeat purchases 
  • Known SKUs 
  • Standard parts 
  • Urgent downtime situations 
  • MRO replenishment


If you’re confident in the part, this is the quickest way to get it moving.

icon 1

Expert Check

Speed - with Added Confidence.

Not every application is straightforward. Sometimes you want reassurance before the order is finalized.

With Expert Check, your order is reviewed by a Big Chief specialist before it moves forward.

How it works
  1. Select Expert Check
  2. Add any application notes or requirements 
  3. A specialist validates key specs (~24 hours) 
  4. Receive confirmation or clarification before the order proceeds
Best for:

  • First-time purchases 
  • Spec-sensitive applications 
  • Substitutions or alternates 
  • Equipment compatibility concerns 



You still move quickly — but with added technical confidence.

icon 2 (2)

Expert Led

Fully Guided from Requirement to Solution

When the stakes are high or the application is complex, Expert Led provides a structured, collaborative path.

Instead of simply placing an order, you work directly with our team.

How it works
  1. Request Expert Led support by filling out the form
  2. Review application and requirements together 
  3. Receive a prepared solution and offer 
  4. Approve and move to purchase
Best for:
  • New builds 
  • System-level decisions 
  • Complex heating applications 
  • Custom or engineered solutions 
  • Projects requiring documentation and collaboration
how to buy banner

Built for Real-World Industrial Buying

Big Chief is not just an online store. It’s a purchasing platform designed around how industrial buyers actually operate:

  • Fast when it’s simple
  • Careful when it’s critical
  • Collaborative when it’s complex

You don’t have to guess which process you’re stepping into.
You choose the path that matches your level of certainty.

Big Chief combines self-service speed with real engineering expertise,so you can buy the way your job demands.